08-05-2021

Ibm System X3200 M2 Driver Download

IBM System x3200 M2 tower server for distributed enterprises, retail stores, or small-to-medium-sized businesses

Europe

Drivers for IBM IBM System x3200 M2 -[4368IGS]. For this model of laptop we've found 4 devices. Select device for driver's downloading. Download the latest drivers for your IBM System x3200 M2 -[4368E6G to keep your Computer up-to-date. You can download them from the IBM Web site. Install device drivers, and install the operating system. IBM System x3200 M2.

Announcement Letter No. ZG08-0665 dated August 12, 2008.

  • Description

    • Supplemental information

  • Services
  • Technical information
  • Operating and power controls, indicators and procedures
  • Terms and Conditions
  • External attachment


    • See final section for details of availability and limitations,if applicable.

    Title

    IBM System x3200 M2 tower server for distributed enterprises, retail stores, orsmall-to-medium-sized businesses

    Overview

    An excellent choice for cost-sensitive small and medium-sizedbusinesses or distributedenvironments, IBM System x3200 M2 servers are easy to set up and use.

    Value and performance

    • Core 2 Duo E2200 2.2 GHz(2) with 800 MHz FSB and 1 MB L2 cache
    • Core 2 Duo E7200 2.53 GHz with 1066 MHz FSB and 3 MB L2 cache
    • Quad-core Xeon X3360 2.83 GHz with 1333 MHz FSB and 12 MB L2 cache
    • Quad-core Xeon X3370 3.0 GHz with 1333 MHz FSB and 12 MB L2 cache
    • Optimized for EM64T to support 32-bit or 64-bit applications
  • Five expansion slots:
    • 3.5-inch SATA, 3.5-inch SAS, or 2.5-inch (SFF) SAS
  • Seven drive bays standard
  • Open bay models supporting simple-swap SATA, hot-swap SATA,or hot-swap SAS HDD
  • Fixed power supply or redundant hot-swap power supply models

    • At your control

    Manageability and serviceability features help diagnose problemsquickly.

    • IBM Director to manage System x3200 M2 servers and other LAN assets
    • ServerGuide(3) utilities to assist loading of many popular networkoperating systems
    • One- and three-year, customer replaceable unit (CRU) and on-siteservice(4), limited warranty(5); optional warranty service upgradesavailable

    Trademarks:

    • When referring to HDD or tape backup capacity, GB standsfor one billion bytes. Total user capacity may vary dependingon operating environments.
    • GHz denotes the internal and/or external clock speed ofthe microprocessor only, not application performance. Manyfactors affect application performance.
    • The Microsoft Windows Preinstallation Environment software,included as part of ServerGuide software, may be used for boot,diagnostic, setup, restoration, installation, configuration,test, or disaster-recovery purposes only.

      Note: The Microsoft Windows Preinstallation Environment softwarecontains a security feature that will cause an end-user customer'ssystem to reboot without prior notification to the end-user customerafter 24 hours of continuous use of the Microsoft WindowsPreinstallation Environment. During routine usage of ServerGuide,which does not usually require usage of the Microsoft WindowsPreinstallation Environment software for such an extended timeperiod, this condition should not occur.

    • You may be asked certain diagnostic questions before atechnician is sent.
    • For information on IBM's Statement of Limited Warranty,contact your IBM representative or reseller. Copies areavailable upon request.
    • The information in IBM announcement letters is subject tochange without notice, consult the IBM Sales Manual, or yourIBM representative or reseller, for the most current information.

      • Key prerequisites

      • Six USB (four rear, two front)
      • Integrated Gigabit Ethernet with RJ-45
      • Two software-compatible serial ports
      • One parallel port supporting devices usingSSP, EPP, or ECP protocols adhering to the IEEE 1284 standard
    • Integrated ATI graphics controller with 16 MB video memoryand one rear port

    Planned availability date

    September 19, 2008

    IBM Product availability is subject to general availability of the Intelprocessors used in such IBM Products. Accordingly, availability dates inthis announcement are subject to change or withdrawal without notice, andrepresent goals and objectives only.

    Description


    Solid server subsystems

    This uniprocessor entry server delivers solid, economical performanceby coupling a new Celeron, Core 2 Duo, or Xeon dual- and quad-core Intelprocessor at up to 3.0 GHz with high-speed PC2-6400 CL6 ECC DDR2 800MHz DIMM memory, and SAS orSATA storage subsystems.

    The System x3200 M2 server couples these new processors with advancedfeatures to produce a system that is an optimal choice for clientswith applications that demand performance today, or for growingbusinesses that need to accommodate future performance growth.

    The System x3200 M2 server uses high-performance chipsetsto optimize throughput from the processors to memory and I/O.

    Standard System x3200 M2 configurations

    Additional features include:

    • System board that supports high-speed512 MB, 1 GB, and 2 GB PC2-6400 CL6 ECC DDR2 800MHz DIMM memory
    • Up to five slots: two PCI 2.2 and two PCI-Express (x8 and x4)standard and one PCI-X (optional)

      Note: The PCI-Express x4 slot only supports x1 electrical function.

    • Full-duplex, Gigabit Ethernet PCI-Express controller that speedsnetwork communications to LAN clients

    Expansion capacity and standard features

    The System x3200 M2 server is housed in a minitower (optionally rack mountable)that can economically handle expansion. This model features:

    • Worldwide voltage-sensing power supply with auto restart thatsupports maximum configurations and minimizes operator interventionafter a temporary power outage. Power supply choices:
      • Power supply
      • Drive bays
      • Microprocessor
      • I/O
    • Four DIMM sockets that support:
      • One accessible 5.25-inch, half-high bay with optical drive
      • One open, accessible 5.25/3.5-inch, half-high bay, supportingtape backup devices and second optical drive
      • One accessible 3.5-inch, slim high bay
      • Four internal 3.5-inch or 2.5-inch, slim high bays
      • Eight internal 2.5-inch, slim high bays (special bid)
    • Simple-swap SATA, hot-swap SATA, or hot-swap SAS HDDs
      • BMC base Systems Management with IPMI 2.0 support
      • Wake on LAN for existing LAN adapters to remotely turn theserver on from an off state
      • Wake on LAN supported on integrated Ethernet controller
      • Flash EPROM write protection
      • SMBus isolation that isolates one bus section and required systemcomponents during system power-down,to prevent current leakage into devices without power
      • PXE support
      • SM BIOS
      • MAC address on PC box
      • Remote Deployment Manager

      The System x3200 M2 server also features IBM Director - a powerful, highlyintegrated systems management software solution built on industrystandards and designed for ease of use. This product helps enable you totake control of your IT environment and manage physically dispersed ITassets more efficiently. It can help potentially reduce costs by:

      • Temperature
      • Voltage
      • Fan speed
      • Diagnostic LEDs

      IT administrators achieve comprehensive, virtual on-sitecontrol of System x servers through the ability to remotely:

      • Operating system load
      • POST time-out
      • Voltage
      • Temperature
    • Set proactive alerts for critical server events, includingPredictive Failure Analysis (PFA) on:
      • Send an e-mail to an administrator
      • Execute a command or program
      • Pop up an error message to the IBM Director console
    • Flash BIOS
    • Monitor and graph the use of server resources, such as:
      • Tivoli Enterprise and Tivoli NetView
      • Computer Associates (CA) Unicenter TNG
      • HP OpenView
      • Microsoft SMS
      • BMC Patrol
      • NetIQ

      World-class support tools and programs

      The System x3200 M2 server comes with a number of tools and programs thatmake ownership a positive experience. From the start, IBM can help youpurchase a server, get it running, and keep it runningover the long haul. IBM can help your company maintain ownership oftechnology leadership servers.

      • The ServerProven(6) program lets you confidently configureyour server with various devices and operating systems. This Web-basedprogram provides compatibility information from actual testing of theSystem x3200 M2 server with various adapters and devices.
      • The ServerGuide CD library includes online publications,utilities, and drivers that assist you in the loadingof popular network operating systems.
      (6) IBM makes no warranties, expressed or implied, regarding non-IBM products and services that are ServerProven, including but not limited to implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties, including those designated as ServerProven or ClusterProven.

      Accessibility by people with disabilities

      A U.S. Section 508 Voluntary Product Accessibility Template (VPAT)containing details on accessibility compliance can be requested at

      http://www.ibm.com/able/product_accessibility/index.html

      Product positioning

      The System x3200 M2 server is positioned as an affordable, enterprise-classplatform of the System x uniprocessor server line.It is designed and packaged with features intended specifically forcost-conscious small and medium-sized businesses,or for deployment in distributed environments and retail locations.

      The System x3200 M2 server combines leading industry-standard technologies,excellent internal data storage capacity, availability, and basic systemsmanagement and control features into an attractively priced entryserver. This uniprocessor server provides solid performance to supportgeneral-purpose network infrastructure, retail store, or e-mail andmessaging applications.

      Product number


      Publications

      The following publications and CD-ROMs are shipped with theSystem x3200 M2 server:

      • System x3200 M2 Installation Guidecontains an introduction to the computer, installation and setup,installing options, reference information, and problem determination.The installation guide has easy-to-use text andpictorials to enable you to quickly set up your server.
      • ServerGuide contains online publications and drivers tosupport the System x3200 M2 server. In addition, it includesa set of easy-to-use utilities with assistedinstallation via CD of several popular network operating systems.
      • IBM Director systems management software is included.

      Software versions, features, and functionsshipped with this system may change as new releases become availableor may be discontinued at any time.

      TheSystem x3200 M2 Installation Guide andProblem Determination and Service Guide,in U.S. English versions, are available from

      http://www-304.ibm.com/jct01004c/systems/support/

      Select servers, then server family, and then click on publications.

      Services

      Global Technology Services

      IBM services include business consulting, outsourcing, hostingservices, applications, and other technology management.

      These services help you learn about, plan, install, manage, oroptimize your IT infrastructure to be an On Demand Business.They can help you integrate your high-speed networks, storage systems,application servers, wireless protocols, and an array of platforms,middleware, and communications software for IBM and many non-IBMofferings. IBM is your one-stop shop for IT support needs.

      For details on available services, contact your IBMrepresentative or visit

      http://www.ibm.com/services/

      For details on available IBM Business Continuity and RecoveryServices, contact your IBM representative or visit

      http://www.ibm.com/services/continuity

      For details on education offerings related to specific products,visit

      http://www.ibm.com/services/learning/index.html

      Select your country, and then select the product as the category.

      Technical information

      Specified operating environment

      Physical specifications:

      http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

      48x-32x-48x-16x Max CD-RW/DVD-ROM combination drive specifications

      Video subsystem:

      • Width: 215.9 mm (8.5 in)
      • Depth: 539.75 (21.25 in)
      • Height: 438.15 mm (17.25 in)
      • Weight:
        • 100 mm (4 in) at the back
        • 50 mm (2 in) on each side

        Electrical:

        • Minimum configuration: 0.20 kVA
        • Maximum configuration: 0.55 kVA
      • Btu output:
        • 4.5 bels (idling - non-redundant power system)
        • 5.0 bels (idling - redundant power system)
        • 5.3 bels (operating)

      The System x3200 M2 is shipped as a floor-standing server.An optional 5U Tower-to-Rack Kit allows rack mounting for seven baymodels.This server is supported in a horizontal orientationonly with this conversion kit.Eleven bay models are not rack-mountable.

      Standards: These systems:

      • Support or comply withPeripheral Component Interconnect (PCI) specification 2.2.
      • Are ISO 9241 capable. A supplier's declarationis available.

      Equipment approvals and safety:

      • Air temperature:

        Server on

        • 10.0 to 43.0 degrees C (50 to 109.4 degrees F); maximum altitude:2,133.6 m (7,000 ft)

        Shipping

        • SATA controller - Supporting four simple-swap or fixed SATA HDDs
        • 160, 250, 500, or 750 GB SATA HDDs supported
        • Open bay SATA models with no HDDs have simple-swap SATA support
      • Open bay hot swap SAS or SATA models include:
        • 73, 146, and 300 GB 15,000 rpm for 3.5-inch HDDs
        • 73 and 146 GB 10,000 rpm for 2.5-inch SAS HDDs
        • 73 GB 15,000 rpm for 2.5-inch SAS HDDs
        • 160, 250, 500, or 750 GB SATA HDDs

        Note: SATA and SAS drives cannot be intermixed on the same system.The 750 GB SATA HDD is new higher reliability nearline SATA technology.

    Standard System x3200 M2 configurations

    System x3200 M2 model provides memory expansion, sevenstorage expansion bays (eleven with special bid), and fivePCI expansion slots (PCI-X slot is optional). A 400 W voltage sensingpower supply with auto restart capability is standard and redundant430 W models are available.

    • System memory can be expanded to 8.0 GB by installinga 2 GB DIMM option in each of the four memory DIMM sockets.
    • The seven or eleven drive bays
      • Two 32-bit/33 MHz PCI
      • Two PCI-Express (one x4 and one x8)
      • Optional, one 64-bit/133 MHz PCI-X slot

        Note: This PCI-X slot is enabled when the optional PCI-X EnablementCard is installed in the mini-PCI slot on the system board. When thereis no mini-PCI-X Enablement Card installed, this slot has no function

      • Two PCI-Express (x4 and x8)

        Note: The PCI-Express x4 slot only supports x1 electrical function

    The System x3200 M2 standard featuresinclude:

    • Keyboard
    • Mouse
    • HDD
    • Display
    Unattended orremote installation may be performed without requiring some or allof these components. Review your unattended software installationprogram information for specific hardware configuration requirements.

    For service, the serverrequires a compatible:

    • Microsoft:
      • Red Hat Enterprise Linux 4 AS for AMD64/EM64T
      • Red Hat Enterprise Linux 4 ES for AMD64/EM64T
      • Red Hat Enterprise Linux 4 WS/HPC for AMD64/EM64T
      • Red Hat Enterprise Linux 5 Server Edition
      • Red Hat Enterprise Linux 5 Server x64 Edition
      • SUSE LINUX Enterprise Server 10 for AMD64/EM64T
    • IBM:4690 Operating System
    • Novell:Novell Cluster Services V1.8

    The following network operating systems are supported as preloads in theSystem x3200 M2 server:

    • Windows Server 2003/2003 R2, Enterprise Edition
    • Windows Server 2003/2003 R2, Enterprise x64 Edition
    • Windows Server 2003/2003 R2, Standard Edition
    • Windows Server 2003/2003 R2, Standard x64 Edition
    • Windows Server 2003/2003 Small Business Server

    Note: For additional support, certification, and version information onnetwork operating systems, visit

    http://www-03.ibm.com/servers/eserver/serverproven/compat/us/


    Compatibility:

    The System x3200 M2 systems contain licensed system programs that includeset configuration, set features, and test programs.System BIOS (flash BIOS modified to IBM specifications)is loaded from a 'flash' EEPROM into system memory. This BIOSprovides instructions and interfaces designed to support the standardfeatures of the server and to maintain compatibility with many currentsoftware programs.

    To view detailed information about IBM and non-IBM devices, adapters,software, and network operating systems supported with xSeries servers,visit

    http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

    Contact your IBM representative, or IBM Business Partner,or refer to the IBM Sales Manual forinformation on the compatibility of hardware and software for xSeriesservers. The Sales Manual is updated periodically as new features andoptions are announced that support these servers.

    Limitations:

    • SATA and SAS drives cannot be intermixed on the same system.
    • Mixed speed SAS HDD (10K/15K) are not supported on same system.
    • Wake on LAN is not supported if systems are improperly shut down.
    • The open 5.25-inch bay supports removable media devices, such astape backup devices.
    • Use the version of ServerGuide that is shippedwith the system, or a later version,to load software and drivers. Earlierversions of ServerGuide may not be compatible with the server.
    • If using a fixed power supply and a hot-swap SAS/SATA HDD,a 400-watt Interposer Cable is required.

    Refer to the Software requirements section foroperating system limitations.

    Planning information

    Customer responsibilities:

    Customer setup: The System x3200 M2 server is designated as customer setup. Customer setupinstructions are shipped with systems.

    Standard SATA configurations

    The System x3200 M2 server uses the SATA interface for the opticaldrive.

    Six single-drop SATA cables are used to attach up to four SATA HDDsand two SATA Optical Disk Drives (ODDs).

    Standard SAS configurations

    System x3200 M2 models use a paddle board with the LSI 1064E controller.

    Supported memory options::

    • IBM 25U Standard Rack
    • IBM 42U Standard Rack Extension
    • IBM 42U Standard Rack

      If using a non-IBM rack, the cabinet must meet the EIA-310-Dstandards with a depth of at least 71 cm (28 in). Also, adequatespace (approximately 2.5 cm (2 in) for the front bezel and oneinch for air flow) must be maintained from theslide assembly to the front door of the rack cabinet to allow sufficientspace for the door to close and provide adequate air flow.

    Cable orders:

    The gigabit full duplex, Ethernet controller, standard with theserver, is connected directly to an RJ-45 connector. The RJ-45connector provides a 10/100/1000Base-T interface for connectingtwisted-pair cable to the Ethernet network. Cabling is not includedwith the server. To connect the Ethernet controller to a repeater orswitch, use a UTP cable with RJ-45 connectorsat both ends. For 100/1000 Mbps operation, Category 5or better cabling must be used.

    There are no additional cabling requirements, other than for systempower, keyboard, mouse, and monitor connections.

    Installability:

    The System x3200 M2 system requires about 30 minutes for installation.Installation includes unpacking, setting up, and powering on the system.Additional time is required to install an operating system, additionaladapters, or features.

    Packaging:

    One box

    • System unit carton: system unit
    • System unit power cord
    • Country kit:
      • System x3200 M2 Installation Guide
      • Documentation CD
      • Diagnostics CD
      • Safety pointer publication
      • Contents information flyer
      • ServerGuide and IBM Director CDs

    The System x3200 M2 system is shipped as a single package. The country kitis contained inside the top portion of the system unit carton.

    Supplies:

    None

    Security, auditability and control

    Security and auditability features include:

    • A power-on password (secured boot) can be used.
    • A mechanical lock allows the user to lock the systemcover to prevent unauthorized personnel access to internal componentsof the server.
    • Selectable boot sequence prevents unauthorizedinstallation of software or removal of data from the diskette drive.
    • Tie-down capability is available by using a common Ubolt attached to the back frame.
    • Operation without a keyboard is display are supported after theserver is configured with the appropriate network operatingsystem. This reduces the risk of unauthorized people tamperingwith the system software and configuration.

    The customer is responsible for evaluation, selection, andimplementation of security features, administrative procedures, andappropriate controls in application systems and communicationsfacilities.

    IBM Integrated technology services (IBM Global Services)

    Contact yourIBMrepresentative for the list of selectedservices available in your country, either as standard or customizedofferings, for the efficient installation, implementation, and/orintegration of this product.

    System

    Terms and Conditions

    To obtain copies of the IBM Statement of Limited Warranty,contact your reseller or IBM.

    Warranty period

    • One year 4367
    • Three years 4368

    Optional IBM features initially installed in an IBM machine carry thesame warranty period as the machine. If installed after the initialmachine installation, they carry the balance of the machine warranty orthe optional feature warranty, whichever is greater.

    The following have been designated as consumables or supply items;therefore, not covered by this warranty:

      The type of service is Customer Replaceable Unit (CRU)(for example,keyboard, mouse, speaker, memory, or hard disk drive)Service and On-site Service.

      CRU Service::

      IBM provides a replacement CRU to you for you to install. CRU informationand replacement instructions are shipped with your machine and areavailable from IBM at any time on your request. A CRU is designated asbeing either a Tier 1 or a Tier 2 CRU. Installation of a Tier 1 CRU isyour responsibility. If IBM installs a Tier 1 CRU, at your request, youwill be charged for the installation. You may install a Tier 2 CRUyourself or request IBM to install it, at no additional charge, under thetype of warranty service specified below, On-site Service.

      Based upon availability, a CRU will be shipped for next-business-day(NBD) delivery. IBM specifies in the materials shipped with a replacementCRU whether a defective CRU must be returned to IBM. When return isrequired, return instructions and a container are shipped with thereplacement CRU, and you may be charged for the replacement CRU if IBMdoes not receive the defective CRU within 15 days of your receipt of thereplacement.

      The following have been designated as a Tier 1 CRU:

      Ibm System X3200 M2 Driver Download

        Financing solutions from IBM Global Financing can help youstretch your budget and affordably acquire the new product.But beyond the initial acquisition, our end-to-endapproach to IT management can also help keep your technologiescurrent, reduce costs, minimize risk, and preserve your ability tomake flexible equipment decisions throughout the entiretechnology life cycle.

        For more financing information, please visit

        www.ibm.com/financing

        External attachment

        Devices supported

        The IBM System x3200 M2 serveris designed to maintain compatibility with the following IBM products.As a part of the ServerProven program, our server compatibilitylistings are updated on the World Wide Web. Detailed informationrelative to IBM and non-IBM vendor devices, adapters, software andnetwork operating systems supported with xSeries servers can beaccessed via the Web:

        http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

        List of Products Supported

        The following network operating systems are supportedin the System x3200 M2 server:

        • Windows Server 2003/2003 R2, Enterprise Edition
        • Windows Server 2003/2003 R2, Enterprise x64 Edition
        • Windows Server 2003/2003 R2, Standard Edition
        • Windows Server 2003/2003 R2, Standard x64 Edition
        • Windows Server 2003, Web Edition
      • Linux:
        • Microsoft:
            Table of contentsDocument options
            OverviewProduct number
            Key prerequisitesPublications
            Planned availability dateTechnical information
            DescriptionPricing
            Product positioningOrder now
            Printable version

            At a glance

            Features of the System x3200 M3 server include:

            • The latest Intel® Celeron® and Core i3 processors
            • Standard system DDR-3 ECC memory including 1 GB, 2 GB, and 4 GB UDIMMs and 1 GB, 2 GB, 4 GB, and 8 GB RDIMMs (support for UDIMM or RDIMM is processor dependent)
            • Integrated Serial-ATA (SATA) and Serial Attached SCSI (SAS) controllers, depending on model
            • Tower to Rack mount kit support through a rack conversion kit option (model dependent, rack mount kit does not support 11 bays)
            • Five available I/O expansion slots (plus dedicated PCI-E slot for the RAID controller)
            • Hardware-based RAID striping (RAID-0) and mirroring (RAID-1) standard without consuming an I/O expansion slot, standard for hot-swap models, optional for simple swap models; optional hardware RAID-5, depending on model
            • Optional Hardware Key for remote presence
            • Up to eleven total bays (special bid only): two 5.25-inch, one 3.5-inch for optional diskette drive, and four 3.5-inch or up to eight 2.5-inch for HDDs
            • SATA DVD-ROM
            • One fixed 400® W power supply; two 430 W redundant power supplies (CTO/model dependent)
            • System management support
            • I/O ports:
              • Seven USB (four rear, two front, one internal)
              • Support for Dual Gigabit Ethernet for greater bandwidth and redundancy; one Gigabit shared to system management
              • One software-compatible serial port
            • Integrated Matrox graphics controller with 16 MB video memory

            For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).


            Back to top
            Overview

            The IBM System x3200 M3 offers enhanced features and performance to help you take on the dynamic challenges of running IT with an emphasis on security, simplicity, efficiency, and reliability -- delivered at the right price in a single-socket tower.

            Value and performance

            • Powerful Intel processor:
              • Celeron G1101
              • Core i3-530
              • Optimized for EM64T to support 32-bit or 64-bit applications
            • Six expansion slots:
              • Two 32-bit/33 MHz PCI
              • Two PCI-Express x8
              • Two PCI-Express x4 (one dedicated to RAID controller)
            • Integrated Gigabit Ethernet controller
            • Choice of HDD:
              • 3.5-inch SATA, 3.5-inch SAS
              • 2.5-inch SAS
            • Seven drive bays standard
            • Open bay models supporting simple-swap SATA, hot-swap SATA, or hot-swap SAS HDD
            • Fixed 400 W power supply; two 430W redundant power supply (CTO/model dependent)

            At your control

            Manageability and serviceability features help diagnose problems quickly.

            • Integrated Management Module (IMM) subsystems with IPMI 2.0 support, Trusted Platform Module (TPM) 1.2 support, and optional Hardware Key for remote presence
            • Text console redirect over LAN for monitoring vital system functions
            • Energy savings with IBM Systems Director Active Energy Manager™ and optional high-efficiency power supply (model dependent)
            • Automatic server restart (ASR) to restart server after operating system failure
            • Monitoring of memory, thermal, and voltage faults
            • Preboot eXecution Environment (PXE) and support for Wake on LAN®

            At your service

            Valuable services, utilities, and systems management tools help improve productivity and get your server up and running quickly.

            • IBM Director to manage System x3200 M3 servers and other LAN assets
            • IBM System x® ToolsCenter and ServerGuide1 utilities to assist loading of many popular network and operating systems
            • One- and three-year, customer replaceable unit (CRU) and on-site service2, limited warranty3; optional warranty service upgrades available

            1 The Microsoft® Windows® Preinstallation Environment software, included as part of ServerGuide™ software, may be used for boot, diagnostic, setup, restoration, installation, configuration, test, or disaster-recovery purposes only. Note: The Microsoft Windows Preinstallation Environment software contains a security feature that will cause an end-user customer's system to reboot without prior notification to the end-user customer after 24 hours of continuous use of the Microsoft Windows Preinstallation Environment. During routine usage of ServerGuide, which does not usually require usage of the Microsoft Windows Preinstallation Environment software for such an extended time period, this condition should not occur.

            2 You may be asked certain diagnostic questions before a technician is sent.

            3 For information on the IBM Statement of Limited Warranty, visit

            http://www.ibm.com/servers/support/machine_warranties/

            Call 800-IBM-SERV (426-7378) or contact your IBM representative or reseller. Copies are available upon request.


            Back to top
            Key prerequisites

            • Monitor
            • Keyboard
            • Mouse

            Back to top
            Planned availability date

            January 22, 2010


            Back to top
            Description

            Solid server subsystems

            This uniprocessor tower server delivers solid, enhanced performance by utilizing the latest Intel Core i3 processors at up to 3.06 GHz/4 MB with DDR-3 ECC 1066/1333 MHz DIMM memory, and SAS or SATA storage subsystems.

            The System x3200 M3 server couples these new processors with advanced features to produce a system that is an optimal choice for clients with applications that demand performance today, or for growing businesses that need to accommodate future performance growth.

            The System x3200 M3 server uses high-performance advanced chipsets to optimize throughput from the processors to memory and I/O.

            Additional features include:

            • 1 GB, 2 GB, and 4 GB UDIMMs and 1 GB, 2 GB, 4 GB, and 8 GB RDIMMs
            • Up to six slots: two PCI 32-bit/33 MHz, two PCI-Express x8, one PCI-Express x4, and one PCI-X dedicated for the RAID controller
            • Dual Gigabit Ethernet for greater network bandwidth and redundancy (one gigabit shared to systems management)

            Expansion capacity and standard features

            The System x3200 M3 server is housed in a 5U tower (optionally rack mountable) that can economically handle expansion. This model features:

            • Worldwide voltage-sensing 400 W power supply with auto restart that supports maximum configurations and minimizes operator intervention after a temporary power outage
            • Three variable fans in each power supply that cool:
              • Power supply
              • Drive bays
              • Microprocessor
              • I/O
            • Six DIMM sockets that support:
              • Up to 32 GB of system memory (support for UDIMM or RDIMM is processor dependent)
              • 1 GB, 2 GB, or 4 GB UDIMMs and 1 GB, 2 GB, 4 GB, and 8 GB RDIMMs
              • Mixing memory sizes (no mixing of UDIMM and RDIMM)
            • Up to four adapter card slots that support multiple adapters for network, systems management, or data storage
            • Additional dedicated PCI-e x4 slot for hardware-based RAID-0,1 adapter
            • Seven standard or eleven drive bays (special bid):
              • One accessible 5.25-inch, half-high bay with optical drive
              • One open, accessible 5.25/3.5-inch, half-high bay, supporting tape backup devices and second optical drive
              • One accessible 3.5-inch, slim high bay
              • Four internal 3.5-inch, slim high bays
              • Eight internal 2.5-inch, slim high bay
            • Simple-swap SATA, hot-swap SATA, or hot-swap SAS HDDs
              • 3.5-inch simple-swap SATA HDD
              • 3.5-inch hot-swap SAS or SATA HDD
            • Support for 15,000 rpm SAS HDDs
            • Integrated Matrox graphics controller with 16 MB video memory

            Systems management and control

            System x3200 M3 servers comply with the 2000 ATX implementation guidelines. These guidelines offer better control and manageability of a network.

            Supported features include:

            • Systems Management based on Integrated Management Module (IMM) with IPMI 2.0 support
            • Wake on LAN for existing LAN adapters to remotely turn the server on from an off state
            • Wake on LAN supported on integrated Ethernet controller
            • Flash EPROM write protection
            • SMBus isolation that isolates one bus section and required system components during system power-down, to prevent current leakage into devices without power
            • PXE support
            • Unified Extensible Firmware Interface (uEFI)
            • MAC address on PC box
            • Remote Deployment Manager™

            The System x3200 M3 server also features IBM Systems Director -- a powerful, highly integrated systems management software solution built on industry standards and designed for ease of use. This product helps enable you to take control of your IT environment and manage physically dispersed IT assets more efficiently. It can help reduce costs by potentially:

            • Reducing downtime
            • Increasing productivity of IT personnel and end users
            • Reducing service and support costs

            IT administrators can view the hardware configuration of remote systems in detail, and monitor the usage and performance of critical components, such as processors, HDDs, and memory.

            IBM Systems Director includes a portfolio of integrated server tools that work with the remote presence Hardware Key or other systems management monitoring functions. Typical functions and monitoring capabilities can include:

            • Temperature
            • Voltage
            • Fan speed
            • Diagnostic LEDs

            IT administrators achieve comprehensive, virtual on-site control of System x servers through the ability to remotely:

            • Access the server, often regardless of its status
            • Inventory and display detailed system and component information
            • View server bootup during POST
            • Browse and delete logs of events and errors
            • Reset or power cycle the server
            • Monitor and set thresholds on server health, including:
              • Operating system load
              • POST time-out
              • Voltage
              • Temperature
            • Set proactive alerts for critical server events, including Predictive Failure Analysis® (PFA) on:
              • Processors
              • Memory
              • HDDs
            • Define automated actions, such as:
              • Send an e-mail to an administrator
              • Execute a command or program
              • Pop up an error message to the IBM Director console
            • Flash BIOS
            • Monitor and graph the use of server resources, such as:
              • Memory
              • Processor
              • HDDs
            • Identify potential performance bottlenecks and react to prevent downtime

            IBM Director Agent provides integration into leading workgroup and enterprise systems management environments via upward integration modules (available from IBM and third parties). Advanced management capabilities built into these servers are available through:

            • Tivoli® Enterprise and Tivoli NetView®
            • Computer Associates (CA) Unicenter TNG
            • HP OpenView
            • Microsoft SMS
            • BMC Patrol
            • NetIQ

            World-class support tools and programs

            The System x3200 M3 server comes with a number of tools and programs that make ownership a positive experience. From the start, IBM can help you purchase a server, get it running, and keep it running over the long haul. IBM can help your company maintain ownership of technology leadership servers.

            • The ServerProven4 program lets you confidently configure your server with various devices and operating systems. This Web-based program provides compatibility information from actual testing of the System x3200 M3 server with various adapters and devices.
            • The ServerGuide CD library includes online publications, utilities, and drivers that assist you in the loading of popular network operating systems.

            4IBM makes no warranties, expressed or implied, regarding non-IBM products and services that are ServerProven®, including but not limited to implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties, including those designated as ServerProven or ClusterProven®.

            Standard System x3200 M3 configurations


            Note: All models contain a SATA DVD-ROM drive .

            Accessibility by people with disabilities

            A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

            http://www.ibm.com/able/product_accessibility/index.html

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            Product positioning

            The IBM System x3200 M3 offers enhanced features and performance to help you take on the dynamic challenges of running IT with an emphasis on security, simplicity, efficiency, and reliability -- delivered at the right price in a single-socket tower system.

            The System x3200 M3 server is positioned as an affordable, enterprise-class platform of the System x uniprocessor server line. It is designed and packaged with features intended specifically for cost-sensitive small and medium-sized businesses, or for deployment in distributed environments and retail locations.

            The System x3200 M3 server combines leading industry-standard technologies, excellent internal data storage capacity, availability, and basic systems management and control features into an attractively priced entry server. This uniprocessor server provides solid performance to support general-purpose network infrastructure, retail store, or e-mail and messaging applications.


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            Product number

            Ibm System X 3200 M2

            The following are newly announced features on the specified models of the IBM xSeries® 7327 and 7328 machine types:

            The following are features already announced for the 7327 and 7328 machine types:

            Business Partner information

            If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

            https://www.ibm.com/partnerworld/mem/sla.jsp?num=110-011

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            Publications

            The following publications and CD-ROMs are shipped with the System x3200 M3 server:

            • System x3200 M3 Installation Guide contains an introduction to the computer, installation and setup, installing options, reference information, and problem determination. The installation guide has easy-to-use text and pictorials to enable you to quickly set up your server.
            • ServerGuide contains online publications and drivers to support the System x3200 M3 server. In addition, it includes a set of easy-to-use utilities with assisted installation via CD of several popular network operating systems.
            • IBM Director systems management software is included.

            Software versions, features, and functions shipped with this system may change as new releases become available or may be discontinued at any time.

            The System x3200 M3 Installation Guide and Problem Determination and Service Guide, in U.S. English versions, are available from

            http://www-304.ibm.com/jct01004c/systems/support/

            Select servers, then server family, and then click on publications.


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            Services

            Global Technology Services

            IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

            These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

            For details on available services, contact your IBM representative or visit

            http://www.ibm.com/services/

            For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

            http://www.ibm.com/services/continuity

            For details on education offerings related to specific products, visit

            http://www.ibm.com/services/learning/index.html

            Select your country, and then select the product as the category.

            System x and BladeCenter support services

            Recommended core technical support

            When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes:

            • Continuous system monitoring

              Electronic monitoring that helps speed up problem-solving with automated, early detection of potential problems and system errors.

            • Hardware maintenance

              World-class remote and on-site hardware problem determination and repair services.

            • Software technical support

              Access to help line calls for fast, accurate answers to your questions during installation and throughout ongoing operations.

            For more information, visit

            http://www.ibm.com/servers/eserver/xseries/services.html

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            Technical information

            Specified operating environment

            Physical specifications

            Note: Capacities are based on installation of 750 GB SATA HDDs. For the most up-to-date information on supported HDD options, visit
            http://www-03.ibm.com/servers/eserver/serverproven/compat/us/
            Video subsystem
            • Integrated on planar and connected to the PCI-e bus
            • Support for DDR2 SDRAM external memory
            • 128-bit graphics engine with 8, 16, and 24 bpp mode acceleration
            • 32 bpp (4G colors/True Color) support
            • Integrated 350 MHz RAMDAC
            • DDC2B monitor communications support

            Supported video mode capabilities for the SVGA PCI controller with a 200 MHz memory clock:

            Dimensions
            • Width: 215.9 mm (8.5 in)
            • Depth: 539.75 (21.25 in)
            • Height: 438.15 mm (17.25 in)
            • Weight:
              • Minimum ship configuration: 16.3 kg (36.0 lb)
              • Maximum ship configuration: 25.2 kg (56.0 lb)
            • 100 mm (4 in) at the back
            • 50 mm (2 in) on each side

            The System x3200 M3 is shipped as a floor-standing server. An optional 5U Tower-to-Rack Kit allows rack mounting for seven bay models. This server is supported in a horizontal orientation only with this conversion kit. Eleven bay models are not rack mountable.

            Standards

            These systems:

            • Support or comply with Peripheral Component Interconnect (PCI) specification 2.2.
            • Are ISO 9241 capable. A supplier's declaration is available.

            Equipment approvals and safety

            • FCC - Verified to comply with Part 15 of the FCC Rules, Class A
            • Canada ICES003, issue 4, Class A
            • UL/IEC 60950-1
            • CSA C22.2 No. 60950-1-03
            • NOM-019
            • Argentina IEC60950-1

            Note: These servers are certified by the respective UL and NOM agencies.
            Operating environment
            • Air temperature:

              Server on

              • 10.0 to 35.0 degrees C (50 to 95 degrees F); altitude: 0 to 914.4 m (3,000 ft)
              • 10.0 to 32.0 degrees C (50 to 89.6 degrees F); altitude: 914.4 m (3,000 ft) to 2,133.6 m (7,000 ft)

              Server off

              • 10.0 to 43.0 degrees C (50 to 109.4 degrees F); maximum altitude: 2,133.6 m (7,000 ft)

              Shipping

              • -40 to 60 degrees C (-40 to 140 degrees F)
            • Relative humidity: 8% to 80%
            • Maximum altitude: 2,133.6 m (7,000 ft)

            Ibm M2 Keyboard

            • 100 to 127 (nominal) V ac; 50 to 60 Hz; 8.0 A (maximum)
            • 200 to 240 (nominal) V ac; 50 to 60 Hz; 4.0 A (maximum)
            • Input kilovolt-amperes (kVA) (approximately):
              • Minimum configuration: 0.058 kVA
              • Maximum configuration: 0.55 kVA
            • Btu output:
              • Ship configuration - 188 Btu/hr (55 watts)
              • Full configuration - 1784 Btu/hr (523 watts)
            • Acoustical noise emission level: Sound power levels
              • 4.5 bels (idling - non-redundant power system)
              • 5.0 bels (idling - redundant power system)
              • 5.3 bels (operating)

            Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines, typically configured, and operating in idle mode; for example, powered on, but no disk drive read/write or other I/O activity. All measurements are made in accordance with ANSI S12.10 and ISO 7779, and reported in accordance with ISO 9296.
            Hardware requirements

            For attended installation of an operating system, this server requires a compatible:

            • Keyboard
            • Mouse
            • HDD
            • Display

            Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements.

            For service, the server requires a compatible:

            • Keyboard
            • Mouse
            • HDD
            • Display

            When having the unit serviced, plan to have these components attached to your server either directly or indirectly via a console switch.

            Software requirements

            The following network operating systems are supported in the System x3200 M3 server:

            • Microsoft:
              • Microsoft Windows Server 2003/2003 R2, Enterprise Edition
              • Microsoft Windows Server 2003/2003 R2, Enterprise x64 Edition
              • Microsoft Windows Server 2003/2003 R2, Standard Edition
              • Microsoft Windows Server 2003/2003 R2, Standard x64 Edition
              • Microsoft Windows Server 2003, Web Edition
              • Microsoft Windows Server 2008, Enterprise x86 Edition
              • Microsoft Windows Server 2008, Enterprise x64 Edition
              • Microsoft Windows Server 2008, Standard x86 Edition
              • Microsoft Windows Server 2008, Standard x64 Edition
              • Microsoft Windows Server 2008, Web x86 Edition
              • Microsoft Windows Server 2008, Web x64 Edition
              • Windows Small Business Server 2008 Premium Edition
              • Windows Small Business Server 2008 Standard Edition
            • Linux:
              • SUSE LINUX Enterprise Server 10 for x866
              • SUSE LINUX Enterprise Server 10 for AMD64/EM64T
              • SUSE LINUX Enterprise Server 10 with Xen for AMD64/EM64T
              • SUSE LINUX Enterprise Server 11 for x86
              • SUSE LINUX Enterprise Server 11 for AMD64/EM64T
              • SUSE LINUX Enterprise Server 11 with Xen for AMD64/EM64T
              • Red Hat Enterprise Linux 4 AS for x86
              • Red Hat Enterprise Linux 4 AS for AMD64/EM64T
              • Red Hat Enterprise Linux 4 ES for x86
              • Red Hat Enterprise Linux 4 ES for AMD64/EM64T
              • Red Hat Enterprise Linux 4 WS/HPC for x86
              • Red Hat Enterprise Linux 4 WS/HPC for AMD64/EM64T
              • Red Hat Enterprise Linux 5 Server Edition
              • Red Hat Enterprise Linux 5 Server x64 Edition
              • Red Hat Enterprise Linux 5 Server with Xen x64 Edition
              • Red Hat Enterprise Linux 5 Server Edition with Xen
            • Virtualizer:
              • VMware ESX 4.0
              • VMware ESXi 4.0

            The following network operating systems are supported as preloads in the System x3200 M3 server:

            • Microsoft:
              • Microsoft Windows Server 2008, Enterprise x86 Edition
              • Microsoft Windows Server 2008, Enterprise x64 Edition
              • Microsoft Windows Server 2008, Standard x86 Edition
              • Microsoft Windows Server 2008, Standard x64 Edition
              • Microsoft Windows Server 2008, Web x86 Edition
              • Microsoft Windows Server 2008, Web x64 Edition
              • Windows Small Business Server 2008 Premium Edition
              • Windows Small Business Server 2008 Standard Edition

            Note: For additional support, certification, and version information on network operating systems, visit
            http://www-03.ibm.com/servers/eserver/serverproven/compat/us/
            Compatibility

            The System x3200 M3 systems contain licensed system programs that include set configuration, set features, and test programs. System BIOS (flash BIOS modified to IBM specifications) is loaded from a 'flash' EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the server and to maintain compatibility with many current software programs.

            To view detailed information about IBM and non-IBM devices, adapters, software, and network operating systems supported with xSeries servers, visit

            http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

            Contact your IBM representative or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for xSeries servers. The Sales Manual is updated periodically as new features and options are announced that support these servers.

            Limitations
            • SATA and SAS drives cannot be intermixed on the same system.
            • Mixed speed SAS HDDs (10,000/15,000 rpm) are not supported on same system.
            • Wake on LAN is not supported if systems are improperly shut down.
            • The open 5.25-inch bay supports removable media devices, such as tape backup devices.
            • Use the version of ServerGuide that is shipped with the system, or a later version, to load software and drivers. Earlier versions of ServerGuide may not be compatible with the server.
            • If using a fixed power supply and a hot-swap SAS/SATA HDD, a 400 W Interposer Cable is required.

            Refer to the Software requirements section for operating system limitations.

            Planning information

            Customer responsibilities

            Customer setup:

            The System x3200 M3 server is designated as customer setup. Customer setup instructions are shipped with systems.

            Standard SATA configurations

            The System x3200 M3 server uses the SATA interface for the optical drive.

            Six single-drop SATA cables are used to attach up to four SATA HDDs and two SATA optical disk drives (ODDs).

            Standard SAS configurations

            System x3200 M3 models use a paddle board with the LSI 1064E controller.

            The System x3200 M3 server can be converted to a rack-mounted unit by installing a 5U x 20-inch Tower-to-Rack Kit. The 5U System x3200 M3 server can be installed in a 19-inch industry-standard rack such as:

            • IBM 25U Standard Rack
            • IBM 42U Standard Rack Extension
            • IBM 42U Standard Rack

            If using a non-IBM rack, the cabinet must meet the EIA-310-D standards with a depth of at least 71 cm (28 in). Also, adequate space (approximately 2.5 cm (2 in) for the front bezel and one inch for air flow) must be maintained from the slide assembly to the front door of the rack cabinet to allow sufficient space for the door to close and provide adequate air flow.

            Cable orders

            The gigabit full duplex, Ethernet controller, standard with the server, is connected directly to an RJ-45 connector. The RJ-45 connector provides a 10/100/1000Base-T interface for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the server. To connect the Ethernet controller to a repeater or switch, use a UTP cable with RJ-45 connectors at both ends. For 100/1000 Mbps operation, Category 5 or better cabling must be used.

            There are no additional cabling requirements, other than for system power, keyboard, mouse, and monitor connections.

            Installability

            The System x3200 M3 system requires about 30 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system, additional adapters, or features.

            Packaging

            One box

            • System unit carton: system unit
            • System unit power cord
            • Country kit:
              • Publications/CD bag:
                • System x3200 M3 Installation Guide
                • Documentation CD
                • Diagnostics CD
                • Safety pointer publication
                • Contents information flyer
                • ServerGuide and IBM Director CDs

            The System x3200 M3 system is shipped as a single package. The country kit is contained inside the top portion of the system unit carton.

            Supplies

            None

            Security, auditability, and control

            Security and auditability features include:

            • A power-on password (secured boot) can be used.
            • A mechanical lock allows the user to lock the system cover to prevent unauthorized personnel access to internal components of the server.
            • Selectable boot sequence prevents unauthorized installation of software or removal of data from the diskette drive.
            • Tie-down capability is available by using a common U bolt attached to the back frame.
            • Operation without a keyboard or display is supported after the server is configured with the appropriate network operating system. This reduces the risk of unauthorized people tampering with the system software and configuration.

            The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.


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            Terms and conditions

            IBM Global Financing

            Yes

            To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.

            In the United States, call 800-IBM-SERV (426-7378), or write to:

            Warranty Information
            P.O. Box 12195
            Research Triangle Park, NC 27709
            Attn: Dept JDJA/B203

            Warranty period

            • One year: Machine type 7327
            • Three years: Machine type 7328

            Optional IBM features initially installed in an IBM machine carry the same warranty period as the machine. If installed after the initial machine installation, they carry the balance of the machine warranty or the optional feature warranty, whichever is greater.

            The following have been designated as consumables or supply items; therefore, not covered by this warranty:

            • Battery

            Warranty service

            If required, IBM provides repair or exchange service depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

            The type of service is Customer Replaceable Unit (CRU) (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

            CRU Service

            IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 or a Tier 2 CRU. Installation of a Tier 1 CRU is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

            Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

            The following have been designated as a Tier 1 CRU:

            • Blank filler
            • Cable-management arm
            • Hard disk drive
            • Hot-swap power supply (option)
            • Lift handle kit
            • Memory DIMM
            • Memory expansion card
            • Optical drive
            • PCI adapter
            • PCI divider
            • Power cord
            • Service label
            • Service processor
            • System label
            • Top cover
            • Voltage regulator module
            On-site Service

            This provides On-site Repair, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-county service delivery is used.

            Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

            Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

            International Warranty Service

            International Warranty Service (IWS) is available in selected countries or regions.

            The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

            Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country and the warranty period observed will be that of the country in which the machine was purchased.

            To determine the eligibility of your machine and to view a list of countries where service is available, visit

            http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/ warrantyform?brandind=5000008

            For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001.

            Licensing

            Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

            Maintenance services

            ServicePac , ServiceSuite , ServiceElect, and ServiceElite

            ServicePac®, ServiceSuite™, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

            Warranty service upgrade

            During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

            IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

            CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below.

            IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

            Refer to the Pricing section for specific offerings.

            Maintenance service

            If required, IBM provides repair or exchange service depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed.

            CRU Service

            If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

            IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

            On-site Service

            IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

            Refer to the Pricing section for specific offerings.

            Maintenance service (ICA)

            Maintenance services are available for ICA legacy contracts.

            Alternative service (warranty service upgrades)

            During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

            IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

            A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

            IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

            Refer to the Pricing section for specific offerings.

            Maintenance service

            If required, IBM provides repair or exchange service depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed.

            CRU Service

            If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

            IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

            On-site Service

            IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

            Refer to the Pricing section for specific offerings.

            Non-IBM parts support

            Warranty service

            IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

            Warranty service upgrades and maintenance services

            Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

            IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

            If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

            IBM hourly service rate classification

            One

            Field-installable features

            No

            Model conversions

            No

            Machine installation

            Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

            Graduated program license charges apply

            No

            Licensed machine code

            IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

            http://www-947.ibm.com/systems/support/machine_warranties/machine_code.html

            IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support Web site

            http://www-304.ibm.com/systems/support/

            If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

            Educational allowance

            None


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            Pricing

            For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

            http://www-03.ibm.com/systems/x/

            The following are newly announced features on the specified models of the IBM xSeries 7327 machine type:

            The following are features already announced for the 7327 machine type:

            The following are newly announced features on the specified models of the IBM xSeries 7328 machine type:

            The following are features already announced for the 7328 machine type:

            ServicePac for Warranty and Maintenance

            Visit the following Web link for additional ServicePac information

            http://www-935.ibm.com/services/us/its/html/servicepac_americas.html
            Maintenance service

            For additional information on maintenance and pricing, contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

            IBM Global Financing

            IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

            http://www.ibm.com/financing

            IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

            Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.


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            Order now

            To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

            To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

            Reference: SE001

            The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


            Note: Shipments will begin after the planned availability date.
            Trademarks

            Intel, Celeron, Pentium and Xeon are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

            IBM Systems Director Active Energy Manager, ServerGuide and ServiceSuite are trademarks of IBM Corporation in the United States, other countries, or both.

            400, IBM, Wake on LAN, System x, Predictive Failure Analysis, Tivoli, NetView, ServerProven, ClusterProven, xSeries, PartnerWorld, ServicePac and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

            Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

            Remote Deployment Manager is a trademark of Lenovo Corporation in the United States, other countries, or both.

            Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

            Other company, product, and service names may be trademarks or service marks of others.

            Terms of use

            IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

            http://www.ibm.com/legal/us/en/

            For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

            http://www.ibm.com/planetwide/us/
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